Support

Account, billing, and app questions.

We typically respond within two business days.

Me → Settings → Feedback

This is the fastest route for account-specific issues.

Frequently Asked Questions

How do I cancel a subscription?

Open Settings → Apple ID → Subscriptions → Asterline. See subscription details.

How do credits work?

Credits unlock eligible readings and features. Membership plans may include recurring credits, and additional packs may be available in the app.

How do I delete my account?

Open Me → Settings → Delete Account. See the step-by-step guide.

How do I report community content?

Use the report action on a post, comment, or profile. See the Community Guidelines.